Hypoallergenic

Keuringsdienst Warenwet (Dutch Food & Drugs Act Inspection Department) states that:

When a manufacturer uses the term ‘hypoallergenic’ on a cosmetic product’s label it implies that the product concerned involves a low to zero risk of an allergic reaction. When a manufacturer is of good faith he will indeed have tried to select the ingredients so that the risk of an allergic reaction is minimised. Despite the conscious choice of ingredients it is wrong to assume that allergic reactions never occur to hypoallergenic products. It is possible that some people will have an allergic reaction to the product. Furthermore the term ‘hypoallergenic’ has not been legally defined. Anyone can use it for purely commercial arguments. Therefore the term offers no guarantee.

Source: General Directorate and Headquarters of the Dutch Food & Drugs Act Inspection Department.

Jia Wei Ginseng Creams responds:

Jia Wei Ginseng Creams has been carrying out active market research since 1998 among 500 European families on the hypoallergenic aspect of its products.

These active product analyses are achieved through personally approaching the end users. To do so Jia Wei Ginseng Creams uses targeted public fairs and information sessions. This is how Jia Wei Ginseng Creams establishes direct contact with people with problematic and sensitive skin.

A ‘hotline’ number is available for these people to contact Jia Wei Ginseng Creams to report any allergic reactions. This provides Jia Wei Ginseng Creams with results for the product as a whole and not just for individual ingredients. Combined or individual ingredients can sometimes cause other reactions. Therefore Jia Wei Ginseng Creams attaches the utmost importance to the finished product as a whole.

By using random samples we contact the products’ end users by telephone after a certain period of time. This enables Jia Wei Ginseng Creams to record the nature of the problem for which the users are applying the Jia Wei Ginseng Creams.

To date we have no knowledge of any allergic reactions.

Source: Addresses and comments from people in the Jia Wei Ginseng Creams database.

Dermatologically tested

Keuringsdienst Warenwet (Dutch Food & Drugs Act Inspection Department) states that:

When ‘dermatologically tested’ is mentioned on a product’s label this means that the manufacturer has commissioned dermatologists to perform tests of the individual ingredients on volunteers. The term however does not reveal any information regarding these studies. This often means that the study was also carried out on a small group of volunteers for which the number is too small to produce statistically significant results. If a product is tested on thirty volunteers, none of whom have any reaction, it cannot be ruled out that many people will still have an allergic reaction if the product is introduced to the market. The significance of these types of tests, generally due to inadequate numbers of test subjects, is therefore limited. The term ‘dermatologically tested’ also has no legal content.

Source: General Directorate and Headquarters of the Dutch Food & Drugs Act Inspection Department.

Jia Wei Ginseng Creams responds:

As a result of the previous statement and current testing, instead of thirty volunteers Jia Wei Ginseng Creams can refer to an active study of more than 500 persons individuals and/or existing families, including children.

It has always been Jia Wei Ginseng Creams’ objective to actively test both creams before launching them on the professional market.

With regard to one of the most troublesome skin ailments our cream was also tested by a leading psoriasis association in 2001, and recorded by the president of the association in question as being ‘effective’. (Signed declaration in Euro Enterprise’s archives)

These direct and personal analyses and tests cover a period of two years prior to market penetration.

This is to provide the professional and the potential end user with the best possible information and guarantee.

Due to the non statutory provisions Jia Wei Ginseng Creams wants to use these studies to demonstrate the seriousness of its products.

Jia Wei Ginseng Creams has no knowledge of any negative reactions to date

Source: Addresses and comments of persons in the Jia Wei Ginseng Creams database.